Privacy Policy & Terms of Use
Driver Trust Web App
As of: [July 10, 2025]
Part I – Privacy Policy for Customers and Administrators
- Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
Green Convenience GmbH
c/o TechQuartier Platz der Einheit 2
60327 Frankfurt
Germany
Email: privacy@driver-trust.de
Phone: +49 69 380 298 06010
- Data Protection Officer
You can contact our data protection officer at:
"Datenschutzfrankfurt" MFM Datenschutz-Consulting GmbH, represented by its managing directors Florian Kaiser and Marc Schönberger
Email: datenschutz@datenschutzfrankfurt.de
- Purposes, categories of personal data & legal bases
|
Purpose of processing |
Data categories |
Legal |
|
Setup & administration of the admin/viewer account |
Last name, first name, company affiliation, email address, telephone number, user name, roles/access rights |
Art. 6 para. 1 lit. b GDPR (performance of a contract) |
|
System and access logs (audit trails) |
Time stamp, IP address, user ID, activities (login, data access, changes) |
Art. 6 para. 1 lit. f GDPR (legitimate interest in IT security & verifiability) |
|
Support & ticket processing |
Contact and content data from support requests |
Art. 6 para. 1 lit. b GDPR |
|
Billing & contract management |
Name of the business contact, business contact details, contract and booking details |
Art. 6 para. 1 lit. b GDPR; Art. 6 para. 1 lit. c GDPR (statutory retention obligations) |
|
Product improvement & usage statistics (pseudonymized) |
Log data, feature usage, device information |
Art. 6 para. 1 lit. f GDPR |
- Recipients / categories of recipients
- Internal departments (operations, support, billing)
- IT hosting and cloud service providers (subprocessors in accordance with Art. 28 GDPR)
- Email and communication providers
- Authorities and courts in the event of a legal obligation
Contracts in accordance with Art. 28 GDPR have been concluded with all subprocessors. A current list can be provided upon request.
- Transfer to third countries
If a transfer to countries outside the EU/EEA takes place, this will only be done on the basis of an adequacy decision by the EU Commission or using the EU standard contractual clauses.
- Storage period
|
Data type |
Default deletion |
|
Admin/Viewer Master data |
12 months after contract end/account deletion |
|
Access & action logs |
12 months, maximum 24 months in the event of security incidents |
|
Billing and contract documents |
10 years (§147 AO / §257 HGB) |
- Obligation to provide data
The provision of the data specified in section 3 is necessary for the conclusion of the contract and the use of the DriverTrust platform. Without this data, no account can be created.
- Your rights as a data subject
8.1 Right to information (Art. 15 GDPR)
You have the right to request information about your personal data processed by us.
8.2 Right to rectification (Art. 16 GDPR)
You have the right to request the immediate correction of inaccurate data or the completion of incomplete data.
8.3 Right to erasure (Art. 17 GDPR)
You have the right to request the erasure of your data, provided that there are no legal obligations to retain it.
8.4 Restriction of processing (Art. 18 GDPR)
You have the right to request the restriction of the processing of your data.
8.5 Data portability (Art. 20 GDPR)
You have the right to receive your data in a structured, commonly used, and machine-readable format.
8.6 Right to object (Art. 21 GDPR)
You have the right to object to the processing of your data if it is based on Art. 6 para. 1 lit. f GDPR (legitimate interest).
8.7 Withdrawal of consent (Art. 7 para. 3 GDPR)
You have the right to withdraw your consent at any time without affecting the lawfulness of the processing based on your consent prior to its withdrawal.
8.8 Right to lodge a complaint (Art. 77 GDPR)
You have the right to lodge a complaint with a data protection supervisory authority.
- Children and young people
The Driver Trust platform is intended exclusively for persons who have reached the age of 18. Use by minors is not permitted.
- Changes to the privacy policy
We reserve the right to amend this privacy policy to adapt it to changes in the legal situation or to changes in the service and data processing. The current version is always available on the platform.
We will inform you of any significant changes by email or push notification.
- Contact
If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, correction, blocking, or deletion of data, or revoke your consent, please contact:
Email address: privacy@driver-trust.de
Tel: +49 69 380 298 06010
Please note that the legal notice should always be accessible in both the app and on the website.